Return & Exchange

Silene return and exchange policy:
We promise to refund any items that you are not completely happy with if it's returned into conditions suitable for resale within 10 days of its receipt. The refund will be made via the payment method used in the original order.
For hygiene reasons, we can not accept returns of kind jewelry earrings for pierced ears. Thank you kindly note that all items must be returned with their labels intact and in their original packaging.
To know the exact procedure and conditions of returns and refunds, please refer to "8. Right of withdrawal »General terms of sale.

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